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Hostgator Disaster, Slow Performance, Terrible Service – Review From A Long Time Customer

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I’m sorry to report that I’m in the midst of some terrible issues with Hostgator. In the last few weeks they have migrated several of my clients’ sites. All of those sites, and some that they didn’t migrate have become slow. We’ve received terrible customer service trying to get an explanation and the problem is still not solved.

Additionally, they completely shut down one client’s site and have still not given a clear explanation why. It took them over 8 hours to respond to our multiple customer service queries while the site was offline.

Each of these sites are entirely different configurations, different CMS, different levels of complexity. All receiving the same disappointing treatment. Stay away from Hostgator – they are not the company they used to be.